When repairing endoscopes, what matters most is speed and quality – so that ideally you won’t have to postpone any of your patients’ appointments. Thanks to our many years of experience in endoscope repair, several thousand customer orders every year and highly qualified, motivated technicians, EndoSave GmbH is optimally placed to fulfil these requirements. Whether your endoscope is an Olympus, Pentax or Fujinon, our results in the field of repairing flexible endoscopes will leave you in no doubt.
Our corporate philosophy is also based on a collaborative approach to endoscope repair. For example, we do not work with a maintenance contract. This means that we are always there for our customers when they need us i.e. when an endoscope becomes faulty and needs repairing. Before we repair the endoscope, you will receive a customised quotation that includes a damage analysis by our technicians. This will give you an overview of all costs and services before placing an order.
We are particularly proud of our professional customer service, which is part and parcel of any endoscope repair process. Our employees are here to answer any questions before, during and after repair. A close dialogue between our customer service staff and repair technicians is maintained at all times. This allows us to minimise downtime and ensure low repair costs as far as possible.